What is this site?
The site and for a local food delivery system designed for one building (G10) in the Möckernkiez neighbourhood in Berlin during the Coronavirus pandemic. Deliveries started on 23rd March 2020. The system is run by volunteers and is not connected to the Möckernkiez Genossenschaft (Cooperative).
How does the system work?
The purpose of the system is to help residents through self isolation during the Coronavirus pandemic. It will deliver food to those who need to self isolate – high risk groups, or those more likely to spread the virus. Low risk groups will be the ones doing the deliveries. There are two sorts of deliveries – EXPRESS is for an urgent or special delivery right now, and orders for this can be submitted online or by telephone. A less urgent delivery system HEUTE (Today) allows orders to be submitted by 1700 each day (Monday-Saturday), online or on paper, and a shopper then visits a drug store, a pharmacy, and three local supermarkets on a set route. Deliveries will then be performed by 2100 each day. Other services might be added at a later date.
Why are you not just using online delivery services offered by supermarkets?
These services are overloaded in Berlin at the moment, and are accepting no new clients. The next available delivery slots are 3 weeks into the future. These services are hence inadequate for our purposes right now. If that changes in future we will change our offer.
How is all this paid for?
The organisers of the system are donating the technology for free. Volunteers do the shopping, so there are no delivery costs. Payment for each delivery can be made by bank transfer, PayPal or (if necessary) cash after the delivery is made. If a delivery has not been paid for then that person can receive no more deliveries until their outstanding bills have been paid in full.
What happens to my data?
Even in Corona times data protection is important to us.
For the duration of our task we will keep the order details in our Kanboard (a digital task board). We will also take a digital photo of the receipt, as the original is delivered with the order.
Once the order was payed for we consider the process completed and will only keep a copy of the general information: date, name, delivery address, the shop that was ordered from, and the sum.
How are you going to avoid accusations of hoarding?
These questions could arise if we were – say – to purchase 5 packs of toilet roll, 1 pack each for 5 different people. We hope that we can simply explain this at the supermarkets. If that does not work we might need to establish some sort of proof that we are purchasing for a group, not just for an individual. Also we will not allow mass purchases from the people ordering via our service.
Why is the purpose of the site so narrow?
A system like this can only work if people know each other and trust each other. Also deciding what shops could be used for a system like this needs some local knowledge. That is why we are doing it for one building initially (G10, 40 flats) and could roll it out to the whole of Möckernkiez (480 flats) if enough further volunteers can be found. That is about the limit of what we can logistically handle. If you want something with a wider focus in Berlin, try Quarantäne Helden or Coronaport.
Can I run my own shop4me system?
Yes, absolutely! That’s the idea. By all means run it for your neighbourhood – and tailor it to your local circumstances. Please contact us to find out how best to do this (we can probably help you with the tech). Everything is in German at the moment because we are in Berlin but translating everything into other languages would be no problem.
What tech are you using?
This is V2 of shop4me.
This site runs on WordPress, hosted by EZPZ Hosting. The forms are built in Contact Form 7, and responses are processed by SendGrid and saved in a Kanboard Board for task management. The telephone number is a Sipgate Voice Over IP (VOIP) number that is forwarded via Fritz!FON to an old iPhone and Apple’s onw Telephone App.
Who’s running this?
This is an initiative by Samsarah Lilja and Jon Worth who live in Möckernkiez 12.